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We at Ashi Jewelry believe that customer service and satisfaction before and after a sale is the foundation of our business and central to our relationship with our customers. We would love to hear your valuable suggestions, comments, and questions concerning our services and products.
Contact Us
Our Store Location
Ashi Jewelry
18th East, 48th Street
14th Floor,
New York, NY 10017
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Live Help
Our Directions
By Telephone
For any assistance with products, orders or customer service issues, please call us
during our business hours at:
(212) 319-8291 or (800) 622-ASHI.
By Email
Please Email us with your comments or questions at customerservice@ashijewelry.com
Your queries will be answered usually within 1-2 business days.
By Chat
Need help while you browse our website? Please Click here to chat live with an expert Ashi Jewelry Associate during our business hours.
ECatalog
Please click on “Shop our Catalog” to see the digital versions of our printed Flyers & Brochures. Our ECatalog contains detailed descriptions on the featured products in our Flyers & Brochures. The product descriptions, prices & availability are subject to change without notification. The products shown resemble the original product but may vary a little due to variances in digital photography, retouching, color corrections & the settings on your monitor.
Your Online Account
We ask you to create your personal Online Account at our Website to avail all our Online Services. For creating your personal Account, please register on the website by filling an online registration form. Registration with Ashi Jewelry is a simple process and takes only a few minutes. You will need to enter your Name, Email Address and Password to create an Account. This will also be used as your Login Information. Your Mailing Address will be required only if you request a printed copy of our Flyers & Brochures.
Creating your personal Account with Ashi Jewelry entitles you to avail all our services such as ECatalogs, Email a Friend, your own personal Wish List and receive emails and promotions from Ashi Jewelry. Creating an Account with Ashi Jewelry is subject to the terms of use and privacy policy posted on the Ashi Jewelry Website. It signifies that you have read our Terms of Use and Privacy Policy and agree with them.
Your Privacy & Security
Ashi Jewelry takes every necessary step to ensure your privacy and security. We are committed to make your every visit a safe and pleasant experience. You are advised to read our Privacy Policy and our Terms of Use carefully and check periodically for any changes and updates. Your registration at Ashi Jewelry is confirmed only when you agree to our Terms of Use and Privacy Policy. We do not share your private information with any third parties, unless it is required for billing or legal reasons. For convenience we provide links to other websites, before visiting these websites, please review their privacy policy and terms of use. We do not take responsibility for the content or policies of those websites.
Jewelry Education & Care
Ashi Jewelry shares our experience and knowledge with our customers in helping them to select the perfect diamond, gemstone or jewelry style for their needs. It is always confusing when you have so many different qualities, colors and styles to choose from. We try to make this choice as relaxing and simple as possible. The many choices of metal, karat, quality, color, cut, carat weight, style are all difficult factors to decide. Our Jewelry Experts & Education Center will make this process easier.
From our Education section you can get practical tips on jewelry purchasing and other related topics. Here you will find information about diamonds, gemstones, precious metals, jewelry, and different settings & finishing that will assist you in selecting the perfect design of your dreams.
FAQ’s
Frequently asked questions are based on the comments and queries that we receive from our customers. We have tried to answer many of the most commonly asked questions relating to our website and your jewelry needs.
Glossary
The Glossary section contains many of the technical terms and phrases used on our website.
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